The use of the electronic pages and services of HAAV COLLECTIVE or any other subdomain with the suffix "whatever" HAAV COLLECTIVE by the visitor/user presupposes their unconditional agreement with the following terms of use, which apply to the entirety of the content included on its website. Therefore, the visitor/user must carefully read these terms before using the services of the website and if they do not agree, they must refrain from using the services and content. The visitor/user is requested to check the content of the terms of use for any changes. Continuing to use HAAV COLLECTIVE, even after any changes, signifies the visitor/user's unconditional acceptance of these terms.
The website HAAV COLLECTIVE includes the online store of the company HAAV COLLECTIVE with VAT number 113038946 and GEMI number 172707906000, headquartered at PAPAFLESSAS 9 56123 AMPELOKIPOI.
This particular online store allows both our customers and all internet users to be promptly informed about the products offered by our company, as well as to make their purchases online.
Intellectual Property Rights and Trademarks
All the design of the website, text, graphics, selection, and arrangement thereof are the property of HAAV COLLECTIVE and are protected under the relevant provisions of Greek law, European law, and international conventions.
3.1 General The company, named HAAV COLLECTIVE, is the data controller of the personal data of the visitor/registered user and controls the processing of their data on the electronic pages of HAAV COLLECTIVE.
For the processing of your data as described below, the company named HAAV COLLECTIVE relies on the following legal bases:
Contract performance: In order for the visitor/registered user-customer to complete their orders on the HAAV COLLECTIVE website, the processing of the personal data they provide during registration and order placement in the order form, as well as the recording of their transactions, is necessary.
Legitimate interests: The processing of personal data is necessary to improve the services of the company HAAV COLLECTIVE (processing of statistical and non-identifiable data), to detect fraud attempts, and to safeguard the legitimate interests of the company HAAV COLLECTIVE.
Consent: Registered users-customers are asked to give their explicit consent for the following processing purposes: sending informational/promotional messages and exclusively based on automated processing, analyzing their consumer behavior (profiling).
3.2 Information, processing, and processing purposes: The company HAAV COLLECTIVE informs the visitor/registered user, and the visitor/registered user acknowledges that they are aware of the following:
a) Processing of Personal Data: HAAV COLLECTIVE will process the personal data of the visitor/registered user-customer, as declared by themselves during the creation of their account and in the order placement form, in order to complete their specific order through our online store. Furthermore, if the visitor/registered user has given their relevant consent, HAAV COLLECTIVE may process their personal data for sending commercial informational and promotional messages and/or for creating a purchasing profile of the user-customer and improving the management and operation of its HAAV COLLECTIVE online store.
b) Electronic Orders, Type of Personal Data, and Processing Purposes: b.1) Basic processing The user/customer has the option to choose between 2 ways to complete an electronic order and to provide their personal data: As a visitor: In this case, the personal data of the visitor/customer will be retained in the records of the company HAAV COLLECTIVE until the completion of their specific order, except for transaction data for tax purposes, and their processing will solely concern the execution of the sales contract.
As a registered user of the online store: In this case, the customer/user has created a user account on our online store, and their personal data will be kept in the company's files until they request their deletion. The user/customer can change or correct their data at any time by logging into their account on HAAV COLLECTIVE using their username and password.
In order to conduct any transaction through the HAAV COLLECTIVE online store of the company HAAV COLLECTIVE and to place orders for company products, the following are required:
Full name Shipping address of the products and the postal code of the area Billing address of the order (if different from the shipping address) Billing details (if payment by invoice is selected, additional details such as Company Name, Profession, Tax Office, and Tax Identification Number will be requested) Mobile and landline contact numbers Customer's email address.
In the event that delivery of products is requested to a third party other than the visitor/registered user, the latter acknowledges that they will have full responsibility for informing and obtaining the full consent of the individual designated as the recipient for the disclosure of their personal data to HAAV COLLECTIVE for the sole purpose of delivery of the relevant products, and fully assumes responsibility for any claims of this individual against HAAV COLLECTIVE.
Credit card details are not stored in the company's storage media during the transaction but are entered directly into a secure environment of the cooperating company (Piraeus) responsible for card routing.
The purpose of basic data processing is the execution of the contract and the completion of the specific order, communication with the user-customer, sending informational messages regarding the stages of order processing, providing clarifications regarding the order, and generally providing information about purchases made, delivery of the order to the user-customer's chosen location, confirming and identifying the user-customer in every necessary case, and informing about the available stock at HAAV COLLECTIVE. The visitor/registered user is informed that providing the above mandatory personal data as well as transaction details is necessary and a prerequisite for the correct execution of the sales contract and delivery of products and services. For this reason, the consent of the user-customer is not required for this specific processing.
Every user-customer using HAAV COLLECTIVE is informed that their personal data concerning the receipt, execution, and delivery of orders, as well as inquiries about purchases, products, and services of the company HAAV COLLECTIVE and orders on HAAV COLLECTIVE, will be processed for the purpose of serving users-customers both by the competent employees of the company HAAV COLLECTIVE and by third-party recipients and/or processors on its behalf in the context of executing an order. These third-party recipients are shipping companies, individual or group dispatch companies, internet and e-commerce service providers, and customer service call centers with whom HAAV COLLECTIVE cooperates.
No other processing or transmission of user-customer data will be done by HAAV COLLECTIVE and its online store except for the processing under b.2 below for which HAAV COLLECTIVE has obtained the prior consent of the user-customers or if required by law or competent supervisory or judicial authority.
β.2) Processing requiring consent β.2.1) For sending commercial informational and promotional messages to the registered user-customer by the company HAAV COLLECTIVE and the HAAV COLLECTIVE online store, the registered user-customer must have previously given their explicit consent.
The purpose of this processing of the data of the registered user-customer is to send commercial promotional messages from HAAV COLLECTIVE and/or third-party partners to the registered user-customer, providing special offers and discounts from HAAV COLLECTIVE,
providing new or alternative products, communicating HAAV COLLECTIVE publications.
You have the option to withdraw this consent at any time and not receive such communications from HAAV COLLECTIVE by sending your request via email to the email address of HAAV COLLECTIVE.
β.2.2) HAAV COLLECTIVE also informs the registered user/customer that it may process their personal data and conduct research to improve the services provided to registered users/customers. Within the scope of this processing, HAAV COLLECTIVE has the ability to record their needs, take the necessary actions to promote appropriate products and services, in order to improve the management of its customer base and promote its products. In order for registered users/customers to receive personalized offers and updates based on their purchases made on the company's online store, they must give their consent exclusively for automated processing analysis of their consumer behavior (profiling), specifically the following data generated from the transactions of the user-customer:
The purpose of this processing is to optimize the shopping experience of registered users-customers, reward them personally, communicate products and services tailored to the needs of the customer base of HAAV COLLECTIVE, receive personalized offers and updates directly relevant to them, and invite participation, with or without reward, in surveys to shape the HAAV COLLECTIVE website, assess market trends, and evaluate products and services based on the purchases they have made.
The visitor/registered user-customer is informed that their personal data may be processed by HAAV COLLECTIVE even without their consent in cases where it is necessary to fulfill its obligations under the law, such as when the relevant data are requested by tax and banking authorities for audits or by competent supervisory and judicial authorities.
γ) Data Recipients: For the data necessary to serve each of the above processing purposes and within the scope of the responsibilities of each recipient, the recipients of the data of the registered user-customer are or may be: i. The authorized employees of HAAV COLLECTIVE ii. Tax and banking authorities in case of relevant audits iii. External collaborators providing internet services, storage and order management services, call center services, (express) delivery or group shipment services, product installation services, and sales data analysis services, to which the necessary information is transferred under strict restrictions and procedures for the fulfillment of their duties. These companies use the data provided to them based on the terms of use of HAAV COLLECTIVE exclusively in accordance with the company's instructions.
δ) Data Subject Rights: Each registered user-customer, as a data subject, may exercise their rights at any time as provided for in the General Data Protection Regulation 679/2016 EU, and in particular articles 12 to 23 thereof, and national legislation, especially: i. the right to information and access to the data processed by HAAV COLLECTIVE, ii) the right to limit the processing of their data, iii) the right to rectify or delete part or all (right to be forgotten) of their personal data, iv) the right to object, i.e., to raise objections to the processing of their personal data.
The exercise of the above rights by the member can be done by: submitting a relevant request to the email address of HAAV COLLECTIVE.
HAAV COLLECTIVE declares that no other use of the visitor/registered user's personal data will be made for purposes other than those mentioned in this policy without their prior notification and, where required, consent.
COMMODITIES - AVAILABILITY - FEATURES The products available for sale, their characteristics, prices, and available stock can be found on the HAAV COLLECTIVE website and are accessible to all. Users can seek more information about each product by clicking on the product icon.
HAAV COLLECTIVE guarantees timely updates to customers regarding the availability of products, but assumes no responsibility for their availability. HAAV COLLECTIVE makes every effort daily to provide all the necessary information about each product (technical specifications, prices, etc.). However, to limit any errors, we would recommend that before completing any purchase, you contact us in cases where prices or any other feature is beyond the usual and reasonable. The prices listed in the relevant catalogs under each product include VAT (24%), while the HAAV COLLECTIVE online store reserves the right to adjust prices without being obliged to inform the consumer public.
You have the right to change / return the entire order or part of it without being obliged to notify us of the reason for which you wish to change/return the products, within a period of 7 calendar days from the date you receive it. In this case, you will only incur the direct cost of returning the products. In the event that the reason for your return concerns an error on the part of the company, we undertake to cover the cost of returning the product, provided that the return has been made with the shipping company that collaborates with HAAV COLLECTIVE and only that. For any return or exchange you require, you should first inform us either by phone at +306974008020 or via email at info@haavcollective.gr.
HAAV COLLECTIVE strictly adheres to a policy for the protection of the privacy of visitors to the HAAV COLLECTIVE website. With this note, we provide you with more information on how we use "cookies" as well as other automated means to collect specific information about visitors to our websites, such as the number of visitors to our websites and the most visited websites through any browser and device used. By collecting this information, we learn how to better tailor our websites and advertising to visitors.
In our online store, you have the option to download or delete the personal data collected by us. In case you are a registered user, you need to log in to your account, and by clicking on the account icon, you will see the two options (Delete and View) that we have prepared for you. Otherwise, or if you have ordered as a guest in our online store, you can still request the sending of your data or their deletion by sending us an email using the contact details you will find on our contact page.
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